Privacy Policy | ENIS Wall Panel Factory

1. Information We Collect

When you contact ENIS Wall Panel Factory through our website, WhatsApp, email, or inquiry forms, we may collect the following information:

• Name and role/title
• Company name and country
• WhatsApp number and email address
• Project description, area, and product requirements
• Any other information you voluntarily provide

2. How We Use Your Information

We use the information solely to:

• Respond to your product inquiry and provide quotations
• Send you technical documentation, samples, and project updates
• Coordinate FOB/CIF/DDP logistics and customs documentation
• Comply with export regulations and commercial invoicing requirements

We do not sell, rent, or share your personal data with third parties except as required to fulfill your order (e.g., freight forwarders, customs brokers).

3. Cookies and Analytics

This website uses Cloudflare Web Analytics, a privacy-friendly analytics service that does not use cookies and does not collect personal data. No third-party tracking scripts (Google Analytics, Facebook Pixel, etc.) are loaded on this site without your explicit consent.

4. Data Retention

Inquiry data is retained for up to 24 months for active business follow-up. You may request deletion at any time by emailing [email protected].

5. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing or withdraw consent

To exercise these rights, contact [email protected]. We respond within 7 business days.

6. International Data Transfers

ENIS operates globally. Your data may be processed in China (where our factory is located) or in your destination country. We use industry-standard encryption (HTTPS/TLS) for all data in transit.

7. Contact

ENIS Wall Panel Factory
Email: [email protected]
WhatsApp: +86 18127110219