Frequently Asked Questions

What is the MOQ?

Standard wall panel MOQ is 200㎡ (~67 sheets of 1220×2440mm). SPC flooring 500㎡. Soft stone 50㎡. Metal trim 500m. Below MOQ orders +20% surcharge.

FOB price range?

WPC wall panel USD 4.81-6.50/㎡ · SPC USD 5.64-7.20/㎡ · PVC grille USD 4.20-5.50/㎡ · Metal trim USD 6.67-10.56/m · SPC flooring USD 4.50-6.80/㎡ · PE outdoor USD 8.50-15.00/㎡ · Soft stone USD 50-94/㎡ · Same-color door USD 35-90/㎡. FOB includes packaging + fumigation-free pallet; excludes ocean freight / customs / destination port charges.

Lead time?

Standard 30 days (from deposit + color confirmation). Rush 18-25 days (+20%). SPC flooring 25 days. Soft stone 35 days. Metal trim 20 days.

FOB ports?

4 ports: Foshan / Shenzhen / Ningbo / Qingdao. Choose nearest port for lower shipping cost.

4 core types?

SPC Stone Crystal (2.05 g/cm³, hardest) · WPC Anti-collision (0.65/0.75, cost-effective) · Bamboo Crystal (eco-friendly natural) · Carbon Crystal (lightweight flame-retardant). Free combination on same style.

Payment terms?

T/T 30/70 (30% deposit, 70% against B/L copy) or L/C at sight. 30% deposit + color/specification confirmation to start production.

Samples available?

Free samples available (buyer pays shipping). Custom samples 7-10 days production.

Certifications?

ISO 9001:2015 / ISO 14001:2015 / CE / CARB Phase 2 / FSC / BSCI / FloorScore. PDF certificates available upon request.

How to inquire?

1. WhatsApp +8618127110219 (24h reply)
2. Email [email protected] (large orders + attachments)
3. Cart one-click inquiry (5 fields)